Returns & Exchanges
At DIVINBYDIVIN, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.