Frequently Asked Questions

Everything you need to know about your DIVINBYDIVIN experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fabric elasticity mentioned in the description.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible installment options through Klarna and Afterpay.

Are your garments ethically produced?

Yes, DIVINBYDIVIN is committed to sustainable fashion. We partner with certified manufacturers who ensure fair wages, safe working conditions, and minimize environmental impact throughout the production process.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.